Voice Services
Transform your customer interactions with Patsms Voice Services. Our advanced voice API enables you to seamlessly integrate voice calls into your applications, offering high-quality and reliable communication channels for your business needs.
Enhance Your Customer Interaction
Our chat products offer seamless communication solutions to engage your customers, provide support, and automate interactions. Explore our range of chat tools designed to boost your customer engagement and satisfaction.
Call Conferencing
Combine multiple callers into a single call. Integrate with your systems to manage and moderate conference participation seamlessly.
Call Transfer
Effortlessly transfer calls to different numbers or agents. Ideal for redirecting calls to the correct department or handling misdirected calls.
Say and Play
Leverage Text-to-Speech to read information to callers, or play audio files from the web. Enhance caller experience with automated responses.
VOIP Capabilities
Utilize SIP endpoints to make and receive calls through your browser, significantly reducing infrastructure costs and enhancing flexibility.
Call Recording
Record call sessions as MP3 files for future playback. Perfect for quality assurance, training, or documentation purposes.
SIP Trunking
Route calls to a virtual provider or your private network, cutting down on call charges and minimizing the need for physical infrastructure.
Call Queues
Manage high call volumes by queuing callers and handling them efficiently. Improve call handling capacity and customer satisfaction.
We Provide The Best Features
Scalable Infrastructure
Our chat platform can handle thousands of concurrent users, ensuring smooth and responsive communication.
Customizable Interface
Personalize the chat interface to match your brand. Customize colors, fonts, and more to provide a seamless user experience.
Easy Integration
Integrate with your existing systems effortlessly. Our API allows for quick and easy integration with your CRM, support tools, and more.
Lots of Use cases to choose from
Team Collaboration
Enable seamless collaboration among team members by facilitating conference calls, regardless of their physical locations. Enhance productivity and communication within your organization.
Customer Support
Provide exceptional customer service by using call transfer and call queues to manage and route customer inquiries to the appropriate departments or agents efficiently.
Automated Responses
Use the Say and Play feature to automatically provide information to callers, reducing the need for live agents and speeding up response times for common queries.
VOIP Integration
Leverage VOIP capabilities to make and receive calls via the internet, significantly lowering costs and enabling remote work capabilities for your team.
Quality Assurance
Record calls for quality assurance purposes. Use recorded calls to train new employees, monitor performance, and ensure compliance with service standards.
Cost Reduction
Implement SIP trunking to reduce call costs and minimize the need for extensive physical infrastructure. Optimize your communication expenses while maintaining high call quality.
Affordable Premium Services
Discover our competitive pricing plans tailored to meet your needs without breaking the bank. Experience top-notch services at unbeatable rates.
Voice Services Pricing
Choose the right voice solution for your business
Regular Numbers
KES 5,000+ 16% VAT
- No Deposit Required
- KES 2,000 Monthly
- Free Incoming Calls
- Outgoing KES 2.50/min
- Safaricom & Airtel
- 16% VAT Applies
Toll Free
KES 20,000+ 16% VAT
- KES 50,000 Deposit
- KES 15,000 Monthly
- Incoming KES 2.50/min
- Safaricom Only
- 800 Series Numbers
- 16% VAT Applies
Premium Rated
KES 20,000+ 16% VAT
- No Deposit Required
- KES 15,000 Monthly
- Premium Services
- Safaricom Only
- Custom Solutions
- 16% VAT Applies
SIP Services
KES 0.50+ 16% VAT
- Per Minute Pricing
- Incoming KES 0.25/min
- Outgoing KES 0.25/min
- Call Conferencing
- SIP Trunk Support
- Enterprise Ready
Join Patsms Today & Boost Your Communication Efficiency
Boost your communication with Patsms reliable bulk SMS and airtime services. Ensure timely, accurate message delivery and enhance productivity with our user-friendly platform. Join us to elevate your communication strategy.
